Delete your account and data

This page applies to the BQOME app and to bqome.com. You can delete your BQOME account and all associated data, including your body measurements, at any time, and you can ask BQOME LLC to delete your order history with this store.

Three ways to do it

1. In the App: Profile > Settings > Account > Delete account.
2. On the web, without the App: email support@bqome.com from the email address linked to your account, with the subject line “Delete my account”.
3. For your order data with this store: email support@bqome.com from the address you used to order, with the subject line “Delete my data”.

What happens next

We delete your account and health data from active systems within 30 days of your request, and from backups within 90 days, and we confirm by email once it is done. Some records, such as payment records, may have to be kept for as long as the law requires. Data already written to Apple Health or Health Connect stays there until you delete it in those apps.

You can also delete individual measurements or family profiles in the App at any time without deleting your account.

Questions

See the Privacy Policy or email support@bqome.com.